by Eric Richards | Jul 15, 2024 | Tonality
The gurus on how to improve tonality, Jeremy Miner NEPQ, Natural Sales Michael Oliver and Matt Easton University all agree that the brain science behind tonality is where the dots start to connect. Understanding the science behind tonality can make your job easier,...
by Eric Richards | Jul 15, 2024 | Tonality
Have you ever heard the saying that the first 10 words you speak to someone new are more important than your next 10,000 words? Well, it’s so true! And that’s what happens when you improve sales tonality. Picture a scenario where instead of diving headfirst into a...
by Eric Richards | Jul 15, 2024 | Tonality
In the fast-paced and competitive world of sales and sales skills training, the ability to effectively communicate and connect with potential customers with proper tonality is absolutely crucial. While product knowledge, persuasion techniques, and closing strategies...
by Eric Richards | Jul 15, 2024 | Uncategorized
As a sales coach, I think of tonality every single day. Think about it. A simple phrase like “I’m fine” (think of Ross from Friends!) can carry a completely different meaning when said in a monotone voice versus a cheerful, upbeat tone. Words Matter in Sales and in...
